Chargeguard is a software company based in Rogers, Arkansas, specializing in fee management and cost recovery for Amazon Vendor Central. Founded in 2020, the company employs a team of online retail specialists with over 40 years of experience in merchandising and eCommerce. Chargeguard offers a SaaS solution that utilizes a proprietary C.E.R.A. account audit algorithm to help first-party vendors recover up to 70% of chargeback and shortage fees.
The software features an intuitive dashboard that provides comprehensive visibility into operations, insights into profit leakage, and streamlined claims management. Chargeguard aims to empower brands on Amazon and other eRetailers by recovering fees and providing actionable insights. In 2023, the company was acquired by Carbon6, enhancing its profit recovery solutions for 1P vendors.
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