Ordinal is an AI-powered research assistant designed for municipal governments. Based in Bentonville, Arkansas, the company aims to streamline operations and enhance efficiency by providing quick and accurate answers from approved city documents and data. Founded by Jacob Herrington, Nick Spinazze, and Jacob Eubanks, Ordinal addresses the challenges municipalities face with information requests and operational bottlenecks.
The platform utilizes Retrieval-Augmented Generation (RAG) technology, which combines generative AI with document retrieval systems. This allows city staff to instantly access verified information from internal documents, such as codes and meeting minutes. Key features include email drafting, reference access to source documents, and data security compliant with municipal standards. Ordinal offers tailored solutions for various departments, including city planning and economic development, helping to reduce research time and improve response rates. The technology is currently deployed in several municipalities across the United States, enhancing local government operations.
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