Central Research, Inc. (CRI) is a management consulting firm and private government contractor based in Lowell, Arkansas. Founded in 2002, CRI specializes in management and financial service solutions for federal, state, government, and commercial sectors. The company employs between 198 and 310 people and generates approximately $65.5 million in annual revenue. CRI is certified for federal contracts and serves as a Small Business Mentor through the Small Business Administration.
CRI offers a range of services across four core areas: IT services, contact and call center operations, program support, and financial recovery. Their IT services include data analysis and compliance support, while their contact center services encompass student loan servicing and paralegal support. The program support area focuses on administrative management and specialized services, and the financial recovery segment addresses debt collection and fraud detection. CRI utilizes proprietary databases for research and analytics, helping clients enhance productivity and manage costs effectively.
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